Privacy Policy
Last Updated: 1-08-2024
We understand your privacy is important, and we appreciate your trust in us for handling your information responsibly. This Privacy Policy outlines how Buyer Den and its affiliates (collectively “Buyer Den”) gather and use your data through Buyer Den websites, devices, products, services, online marketplace, and applications that reference this Privacy Policy (collectively “Buyer Den Services”).
By using Buyer Den Services, you consent to our collection, storage, use, and sharing of your personal information (including sensitive personal data) following this Privacy Policy, as it may be updated periodically at our discretion. You also agree to allow us to collect, store, process, transfer, and share your personal information (including sensitive personal data) with third parties or service providers for the purposes outlined in this Privacy Policy.
Buyer Den will collect and retain personal information subject to this Privacy Policy, with a registered office at [Insert Address].
Types of Personal Information We Collect
Information You Provide: We receive and store any information you provide to Buyer Den Services. You can choose not to provide certain information, but this may limit your ability to use some Services.
Automatic Information: We automatically collect and store certain types of information about your use of Buyer Den Services, including interactions with content and services through Buyer Den Services. This includes the use of cookies and other unique identifiers.
Information from Other Sources: We may receive information about you from other sources, such as updated delivery and address details from our carriers, which we use to update our records and deliver your next purchase more efficiently.
How to Return an Item
Initiate a Return: Log in to your Buyer Den account and navigate to the ‘Orders’ section. Select the item you wish to return and click ‘Return’.
Prepare the Package: Pack the item securely in its original packaging, including all accessories, tags, and documentation.
Shipping: Print the return label provided and attach it to the package. Drop off the package at the nearest courier service or schedule a pickup if available.
Refund Process: Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method.
How We Use Your Personal Information
We use your personal information to operate, provide, develop, and improve the products and services we offer to our customers. These uses include:
Processing and delivering orders, managing payments, and communicating with you about orders, products, services, and promotional offers.
Providing, troubleshooting, and enhancing Buyer Den Services.
Recommending features, products, and services that might be of interest to you.
Complying with legal obligations.
Communicating with you via different channels (e.g., phone, email, chat).
Displaying interest-based ads for features, products, and services that may interest you.
Preventing and detecting fraud and abuse to protect the security of our customers, Buyer Den, and others.
Cookies and Other Identifiers
To recognize your browser or device and provide and improve Buyer Den Services, we use cookies and other identifiers.
Sharing Your Personal Information
Information about our customers is an essential part of our business, and we are not in the business of selling our customers’ personal information to others. We share customer information only as described below and with Buyer Den and its affiliates.
Third-Party Transactions: We make available services, products, applications, or skills provided by third parties for use on or through Buyer Den Services. We share customer information related to those transactions with those third parties.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
Business Transfers: In the event that Buyer Den or its affiliates are involved in a business transfer, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy.
Protection of Buyer Den and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our Conditions of Use and other agreements, or protect the rights, property, or safety of Buyer Den, our users, or others.
Security of Your Information
We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information.
Advertising
We provide ad companies with information that allows them to serve you with more relevant Buyer Den ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this.
Access to Your Information
You can access your information, including your name, address, payment options, profile information, and purchase history in the “Your Account” section of the website or mobile application.
Your Choices
You have options regarding the collection and use of your personal information. For example, you can choose not to provide certain information, but this may limit your ability to use some Buyer Den Services. You can add or update certain information on pages such as those referenced in “What Information Can I Access?”. If you do not want to receive email or other communications from us, please adjust your Customer Communication Preferences.
Children's Use of Buyer Den Services
Buyer Den does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use Buyer Den Services only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to use Buyer Den Services, your use and any dispute over privacy are subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law. Our business changes constantly, and our Privacy Policy will change also. You should check our websites frequently to see recent changes.
Examples of Information Collected
Information You Provide: Such as when you search for products, place an order, interact with Buyer Den services, update your account information, or contact us.
Automatic Information: Including IP address, login details, device metrics, purchase and content use history, and other browsing data.
Information from Other Sources: Such as updated delivery and address information from our carriers, and account information from merchants we operate co-branded businesses with.
Information You Can Access
Status of recent orders, complete order history, personally identifiable information, payment settings, email notification settings, recommendations, shopping lists, your content and devices, and other account-related information.