Customer Support
We're Here to Help
At Buyer Den, we prioritize your satisfaction and are dedicated to providing exceptional customer service. Whether you have a question, need assistance, or want to share feedback, our support team is here to help you.
Contact Us
Method Detail
Email info@buyerden.com
Phone +91 85912 22226
Live Chat Available on our website from 9 AM to 9 PM IST
Frequently Asked Questions (FAQs)
Orders
How can I track my order? Log in to your Buyer Den account, go to ‘Orders,’ select the order, and click ‘Track Order.’ |
How do I cancel or modify my order? Log in to your account, go to ‘Orders,’ select the order, and choose ‘Cancel’ or ‘Modify’ before it ships. |
Shipping
What are the shipping options? Standard: 5-7 business days Express: 2-3 business days Same-Day: Select locations |
When will my order be delivered? Delivery depends on the chosen shipping method and location. Check ‘Track Order’ for details. |
Returns
How do I return an item? Log in, go to ‘Orders,’ select the item, click ‘Return,’ print the label, and drop off or schedule a pickup. |
When will I receive my refund? Refunds are processed within 7-10 business days after we receive and inspect the returned item. |
Account
How do I create an account? Click ‘Sign Up’ on the homepage, enter your details, and follow the instructions to complete registration. |
How do I reset my password? Click ‘Forgot Password’ on the login page, enter your email, and follow the instructions in the email to reset it. |
Self-Service Options
Service | Details |
Order Tracking | Track your order status and delivery updates. |
Returns | Initiate a return and print return labels. |
Account Settings | Update your personal information and preferences. |
Help Articles | Access our extensive library of help articles for quick answers. |
Additional Support
If you need further assistance or have a unique concern, please don’t hesitate to reach out to us. We are committed to resolving any issues and ensuring you have a positive experience with Buyer Den.
Feedback
Your feedback is invaluable to us. Let us know how we’re doing and how we can improve your shopping experience. Email us at inf0@buyerden.com.
Thank you for choosing Buyer Den. We are here to assist you every step of the way!